Merchandise Return Policy
 Airbagcenter.com has a 30 day money back guarantee
as long as the following guidelines have been met.

  • The products must be returned on or before thirty days from the date package is received by customer. (See Re-Stocking Fee)

  • The products are not altered in any way, i.e. painted, connectors changed, scratched etc.

  • All serial numbers, VIN's and or model numbers match invoice. 
    (Serial Numbers are verified to match VIN's printed on invoice prior to receiving credit.)

  • A copy of the original invoice must be faxed or mailed along with products being returned.

  • You must obtain an RMA number prior to sending your products in for credit. 
  • Due to manufacturing discrepancies we reserve the right to first exchange. If the product is defective or is the wrong part customer agrees to give us the opportunity to correct and exchange the item in question. If the customer denies the right to first exchange then a restocking fee will apply and or no refund will be issued. See (See Re-Stocking Fee) for more details.

 

Shipping

  • If a product is returned the customers shipping cost is not refundable.

  • All products must be properly package based on shipping guidelines set by respective shipper. A credit can not be issued unless products arrive at our warehouse and are received in original condition.

  • All shipments are a one way delivery and customer is responsible to sending back any accepted returns.

Proof of Purchase

  • In order to receive credit for your return you must fax or mail in your invoice to obtain an RMA.
     
  • Absolutely no refunds or credit without proof of purchase.

Airbag Module Warranty & Refunds  *ALL SALES ARE FINAL AFTER 30 DAYS* - Also applies to module resets.

  • All airbag modules have a limited guaranteed of 30 days from date of delivery. Customer agrees that in order to receive credit the following steps must be taken in order to receive a full refund. If the module or module reset does not turn off the airbag light, customer agrees to have his/her mechanic or customer follow a few troubleshooting steps with one of our technicians. If the module still does not turn off the airbag light we reserve the right to have customer send back module at his/her expense to bench test module once again. If after a second time the module still does not clear the light then we will provide a full refund once customer returns module for credit. If the customer does not give us the opportunity to test module a second time then no refund will be issued. If the module is not returned to us within 15 days of receiving an RMA than no refund will be issued. All transactions are final after thirty days.

  • If it is determined that the seat belts, impact sensors, clock spring, water damaged wiring harnesses or any other defective parts are not replaced (PRIOR) to installing the airbag module then the warranty will be null and void.

  • All sales transactions are final after thirty day grace period.

  • No refunds will be excepted without a Return Merchandise Authorization (RMA) number issued by our company.

Insurance

  • Make sure to insure all products being returned. A credit can not be issued unless products arrive at our warehouse and are received in original condition.

Vinyl Color Differences
  • We will NOT accept returns if the vinyl color received is not identical to your interior. Due to different production runs, vinyl aging, and other factors, it is impossible for us to match colors without a visual sample.
  • It is the customers responsibility to review the order confirmation sent via e-mail and verify vinyl colors selected. If the colors are not correct, you must contact us immediately prior to order shipping.
  • At the customers expense you can exchange your airbags as long as you send in a sample of your vinyl covers.

Re-stocking

  • A 25% re-stocking fee will be charged for non-defective returns, special orders, refusal to right of first exchange and for products that have been shipped. All special orders can take as long as 15 working days before order ships to customer.

  •  Additional fees may be charged in order to repair any damages during shipping, i.e., broken connectors, scratched covers, etc..
  • If your order is canceled  while in route via UPS you will be charged an additional $15.00 cancellation fee in addition to the restocking fee.

If you have any questions regarding our return policies please e-mail customers service.