-
The products must be returned on or before
thirty days from the date package is received
by customer. (See Re-Stocking
Fee)
-
The products are not altered in any way,
i.e. painted, connectors changed, scratched
etc.
-
All
serial numbers, VIN's and or model numbers
match invoice.
(Serial Numbers are verified to match VIN's
printed on invoice prior to receiving credit.)
-
A copy of the original invoice must be
faxed or
mailed along
with products being returned.
- You
must obtain an RMA number prior to sending
your products in for credit.
- Due to manufacturing discrepancies we reserve
the right to first exchange. If the product is
defective or is the wrong part customer agrees to give us the opportunity to
correct and exchange the item in question. If the customer denies the right to
first exchange then a restocking fee will apply and or no refund will be issued. See (See Re-Stocking
Fee) for
more details.
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| Shipping |
-
If a product is returned the customers shipping cost is not
refundable.
-
All products must be properly package
based on shipping guidelines set by respective
shipper. A credit can not be issued unless
products arrive at our warehouse and are
received in original condition.
-
All shipments are a one way delivery and customer is
responsible to sending back any accepted returns.
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Proof
of Purchase
|
- In order to receive credit
for your return you must fax or mail in your
invoice to obtain an RMA.
- Absolutely no refunds
or credit without proof of purchase.
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|
Airbag Module Warranty & Refunds *ALL SALES ARE FINAL AFTER 30
DAYS* - Also applies to module resets.
|
-
All airbag modules have a limited guaranteed of 30
days from date of delivery. Customer agrees that in order to receive credit the
following steps must be taken in order to receive a full refund. If the module
or module reset
does not turn off the airbag light, customer agrees to have his/her mechanic or
customer follow a few troubleshooting steps with one of our technicians. If the
module still does not turn off the airbag light we reserve the right to have
customer send back module at his/her expense to bench test module once again. If
after a second time the module still does not clear the light then we will
provide a full refund once customer returns module for credit. If the customer
does not give us the opportunity to test module a second time then no refund
will be issued. If the module is not returned to us within 15 days of receiving
an RMA than no refund will be issued. All transactions are final after thirty
days.
-
If it is determined that the seat belts, impact
sensors, clock spring, water damaged wiring harnesses or any other defective parts are not replaced (PRIOR) to
installing the airbag module then the warranty will be null and void.
-
All sales transactions are final after thirty
day grace period.
-
No refunds will be excepted without a Return
Merchandise Authorization (RMA) number issued by our company.
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| Insurance
|
| |
|
Vinyl Color Differences |
-
We will NOT
accept returns if the vinyl color received
is not identical to your interior. Due to
different production runs, vinyl aging, and
other factors, it is impossible for us to
match colors without a visual sample.
-
It is the customers
responsibility to review the order
confirmation sent via e-mail and verify
vinyl colors selected. If the colors are not
correct, you must contact us immediately
prior to order shipping.
-
At the customers
expense you can exchange your airbags as
long as you send in a sample of your vinyl
covers.
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| Re-stocking |
-
A 25% re-stocking
fee will be charged for non-defective returns, special orders, refusal to right of
first exchange
and for products that have been shipped. All special orders can take as long as 15
working days before order ships to customer.
-
Additional fees may
be charged in order
to repair any damages during shipping, i.e.,
broken connectors, scratched covers, etc..
- If your order is canceled
while in route via UPS you will be charged an additional $15.00 cancellation fee
in addition to the restocking fee.
If you have any questions
regarding our return policies please e-mail
customers
service. |